Reunion Property Management FAQ

frequently asked questions about property management services

How do I join Vacation2Florida? Am I locked into any long term contract?

Joining is simple and no cost to transfer. Our program is simple and you are not locked in - ever! We do not ask for deposit escrow accounts or “transfer”/ “new member” fees. If you are considering signing up with a company that demands “sign on” or “transfer” fees, or contracts that charge you ridiculous fees for canceling, don’t bother! After all, if they are charging you those, wait until you are “locked” into one of their contracts. Vacation2Florida has no startup fees OR termination fees!

Will Vacation2Florida charge me a commission if I book the home myself?

You earned the booking so why pay us for them?

Is there a limit to the amount of weeks I can publicly rent my home?

Yes, we have a limit of 25% per year.  If you plan to rent your home for more than 25% per year, it is best to hire a property manager without this policy.

How do I know my property will be cared for?

Unlike other companies Vacation2Florida inspects the properties when a guest checks out. We also perform inventory on electronics and look for damage to the home. If there is damage to the home we charge the renter, not you! Ask yourself, have I been charged for a DVD player when the home had one? The big companies don’t check the homes upon a departure, they simply don’t have the time. Have a video game system? We even inventory the games!

Will Vacation2Florida guarantee the amount of weeks my home is booked?

This is the biggest misconception in the industry. If a manager is promising you so many weeks or if their income analysis looks to good to be true it is. Don't be fooled thinking because the manager has 200+ homes that they are going to rent your home better than a smaller company like us. How do we know this? Because ALL companies are using the same booking engines. All companies will generally rent your home well. The true way to search for a manager are these 2 things, are they affordable? Will they do a good job maintaining the home? This is it, affordability and maintenance. Contact us if you are thinking about hiring a large company, let us show you the booking engines we use and the booking engines they use! There is no difference. If your home has numerous amenities included in the nightly rate, such as a gameroom and/or free wifi combined with an aggressive nightly/weekly rate, your home will rent well.

Will Vacation2Florida pay/process my monthly utility bills?

Vacation2Florida does not offer this service. This is one reason our costs are low. We are a simple company with low overhead. This allows you the owner to view your own utilities and manage them wisely.

Will I have to pay a monthly fee to be on your website?

No. We charge a one-time website fee of $400.00.

What services are included your monthly management fee?

This is the highlight that seperates us from the large companies. Our Flat Fee System. Competitors have massive amounts of overhead starting with nice office space, fleets of vehicles and so much more. They have to charge owners for little things like replacing a bulb or dispatching a worker. With our system, it's all covered and there are no surprise statements each month. The management plan covers the overseeing of your home and 24hr phone service in case of emergencies, all replacement batteries (including smoke detectors, LED lightbulbs, numerous other services as noted in the prior page. Our utility saver program, where we adjust your thermostat, water heater and fridge when the home is vacant and shut off pool heat upon departure. The pool service covers maintenance, chemicals, vacuum and filter cleans. The pest service covers interior ant spray. We even include service calls! If you are with a company that charges service calls or "call outs" each month, these can add up, but not with us! Best of all, the superior service you get from a small company.

What if there is a problem while a guest is staying in the home?

Vacation2Florida has contact instructions in every home where the renter can contact us at anytime. We provide an informative book in the home as well as information and safety signs throughout the home free of charge. We encourage you to provide your renters with our contact information so you are not bothered with phone calls should they happen during their stay. This service is included in our management fee. We try to make all guests vacation to Florida the very best.

What keeps Vacation2Florida from becoming other companies or the industry norm?

Vacation2Florida is an ultra luxury management program, we never want to become a large company. We are a family owned business and we do not accept every home.  Sometimes there are waiting lists. What this provides to you the owner is a promise that we will not grow too big and become “those” companies. This also keeps our overhead nonexistant and in turn your costs low. 

Why are my monthly expense statements from my current company so high?

Simple. You are being fleeced and you do have a choice to switch. Contact us with your current statement and let us review it, we will tell you where you were fleeced and how we would have handled the charges.

How much do you charge in booking commission?

15%, the industry low.  Most companies charge 20-30%, the savings in our booking commission basically covers your management fee each year!

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